Frequently Asked Questions
How do I make a reservation?
Online: For advance online reservations Wednesday – Saturday, click here to reserve a table
or
Phone Reservations: 614-451-9774 - Monday – Saturday after 9:00 am
Do you take walk-ins?
Yes, of course, to the best of our ability.
We do not set aside tables for walk-ins, so on weekends, the wait might be extensive.
Reservations are the best way to be sure you will have a table.
Do you have Vegetarian, Vegan, Gluten-Free options?
Gluten-Free: Yes, our menu is written daily and constantly evolving. We are able to easily adjust for a gluten-free presentation of most of the menu and the server will assist you.
Vegetarian: We do have a Five-Course Vegetarian Tasting menu and always create other offerings with 1-2 days advance notice.
Vegan: please call 614-451-9774 to make reservations - Although we may be able to adjust a menu item, It is always best to let us know 1-2 days in advance and we can prepare something for you.
Is there a dress code?
WE DO NOT HAVE A REQUIRED DRESS CODE, dressy casual or business casual is what most guests will wear. Whatever you feel most comfortable in and fits with the occasion will be perfect!
What time do you open and close?
Office Hours: Monday – Saturday 9:00 am – 6:00 pm
Dinner Reservations
Wednesday – Thursday: 5:15 pm – 8:30 pm
Friday – Saturday: 4:45 – 9:00 pm
*The restaurant will remain open past the last reservation time. There is no set closing time.
Private Events Available
Monday – Saturday – Dinner and Lunch Events
Only Private Events
*Mondays and Tuesdays – Dinner and Lunch Events Available
Can you accommodate large groups?
Yes, we can accommodate smaller groups of 5-15 or larger gatherings of up to 50 in our private event spaces. Please call 614-451-9774 for availability
Groups over 8 guests for regular dinner service please call 614-451-9774 for availability
Do you have private rooms?
Yes, we have three private rooms and some semi-private areas as well that can accommodate small and larger groups. Please call 614-451-9774 or view our private rooms and fill out an Event Request Form here
The Upstairs Choir Room
Seats from 20 – 50 guests
The Wine Room
seats from 2 – 18 guests
The Refectory Room
seats from 2 – 18 guests
The Dining Room
seats up to 60 guests
Do you have a patio?
Yes, we have an open-air patio that is available weather permitting for regular dinner service and private events. Please make a note in your reservation or call 614-451-9774 to let us know you would like to be seated on the patio
Do you cater?
Yes, we can cater small and large events from receptions to intimate dinner parties. Learn more about our Concierge Catering Service 614-451-9774 or fill out an Event Request Form here
How often do you change your menu?
The Dinner Menu is printed every day Wednesday – Saturday!
It is very Seasonal, Chef-driven, and constantly evolving!
Please view the current Dinner Menu the afternoon of your reservation click here
How can I find out about upcoming events and menus?
Please join our VIP Guest List to receive occasional newsletters with upcoming events and special menus. Sign up here
Do you have a kid's menu?
Yes, we have a children’s menu. Please call 614-451-9774 in advance if there are dietary restrictions or have other specifics
How do I purchase a Refectory Gift Card?
Online Only: E-Gift Cards can be sent to or directly to the recipient. Click here
or choose traditional plastic Gift Cards sent directly to you or the recipient
Phone Orders: Monday – Tuesday 9:00 am – 5:00 pm Wednesday – Saturday 9:00 am – 9:00 pm
614-451-9774 to order traditional plastic Gift Cards over the phone to be mailed to you or the recipient
Drop By To Pick Up
Please call first 614-451-9774
Monday – Tuesday 9:00 am – 5:00 pm Wednesday – Saturday 9:00 am – 9:00 pm
Can I check the balance of my gift card?
Yes, you can check the balance of traditional plastic Gift Cards and E-Gift Cards here or call 614-451-9774; we are happy to log in for you!
How can I purchase retail wine?
Please call 614-451-9774 to speak with the Refectory Sommelier.
Come into The Refectory to speak with a Sommelier and browse the Wine Shop
Where are you located?
1092 Bethel Road
Columbus, OH 43220
I’m coming to celebrate my ____,
How can you help make it special? (Anniversary, Birthday, Job Promotion or ?)
We will print a custom table card with the person’s name and add a candle to a dessert if you wish for birthdays. We are happy to work with you to make your vision come to life for your celebration.
Flower delivery or special food/dessert requests need to be made in advance.
We are only limited by your imagination!
Call 614-451-9774 for details.
Are you handicap accessible? To wheelchairs too?
Yes, we have seating areas that do not require stairs and can accommodate a wheelchair.
Please let us know in advance at 614-451-9774 if you require street-level seating.
We also have a handicapped restroom.
Is there parking nearby?
Yes, we have our own private parking lot
Can we bring our own wine or cake? Is there a fee?
We cannot open wine that’s brought in from outside the restaurant due to Ohio Liquor Laws and the terms of Ohio Liquor Licenses. We realize that many restaurants are either unaware of this or choose to ignore these statutes, but we have been cited by the Ohio State Liquor Control Board many years ago and cannot jeopardize our Liquor License.
You may bring in a cake if you wish, there is a nominal cake cutting fee. Call 614-451-9774 for details.
Do you have a coat check?
Yes, it is complimentary. See the host in the lobby to check coats or other items during your dinner.
Make online reservations here
or call 614-451-9774
Monday – Tuesday 9:00 am – 5:00 pm Wednesday – Saturday 9:00 am – 9:00 pm
Reserve Your Table
**For large groups, private dining, or custom events, please use the Event Request Form
**There is an added 3% processing fee for all cc transactions.
For debit cards, there is no added fee.